Front Desk Clerk | Bilingual - Beaumont

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Front Desk Clerk | Bilingual - Beaumont

About the Position

Join our mission to revolutionize community healthcare as a Front Office Clerk at Legacy Community Health. Positioned at the heartbeat of our clinics, you will be the first point of contact for our patients, setting the stage for their healthcare journey. Your role is essential in creating a welcoming environment, and you have the profound opportunity to shape patient-provider relationships and influence long-term health outcomes. Legacy Community Health, a forward-thinking, Federally Qualified Health Center, is committed to providing accessible, high-quality care to everyone, regardless of their financial situation. We stand at the forefront of health innovation, offering comprehensive services that span from primary care to specialized testing and educational resources, paving the way for a healthier community.

Key Responsibilities

• Welcome and assist patients and visitors in a professional and courteous manner, both over the phone and in person.
• Handle and manage a high volume of patient calls efficiently, ensuring effective communication and timely support.
• Perform accurate data entry and maintain patient records with precision and confidentiality.
• Operate multi-line phone systems or switchboards, demonstrating adeptness and agility in managing communication channels.
• Contribute to the overall efficiency of the clinic by supporting front-office operations and team collaboration.

Qualifications

• High school diploma or equivalent required.
• Bilingual proficiency in English and Spanish preferred, enhancing communication with diverse patient populations.
• Exceptional phone etiquette with a pleasant, professional, and articulate voice.
• Strong multitasking abilities, capable of managing numerous calls or patient interactions simultaneously.
• Proficient in data entry with a focus on accuracy and detail.
• Computer literacy, along with experience in operating multi-line phone systems, preferred. Capability to quickly learn these skills is essential if not experienced.
• Basic skills in mathematics, and ability to perform alphabetical or numerical filing, may be necessary.

About Legacy Community Health

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!